MEET OUR TEAM
Eric began his insurance career in September of 1991 with Farmers Insurance Group after serving 4 years in the United State Air Force in Omaha, Nebraska.
His career with Farmers spanned 19 years, during which time he received numerous awards including the Blue Vase Award, 2 time Toppers Club Member, as well as multiple Commercial Insurance and Life Insurance Achiever awards. In 2001, Eric was recognized as the largest producing Commercial agent in the country. He specialized in Restaurants, and Habitational Insurance, which included Apartment complexes, and Master Condominium Associations. During his tenure as an agent, he also worked with his District Manager in training new agents, most of whom remain in business today.
In 2010, Eric was recruited by the Iroquois Group, and became a Regional Manager with a 4 state territory footprint that included MO, KS, NE, and IA, which required a move from Nebraska to Kansas City, MO. His responsibilities included re-kindling existing agency relationships that Iroquois had in the Midwest, as well as developing new ones.
Eric and his wife, Kristy, decided that owning and operating a full service independent agency was their passion in business. As a result, in 2011, they started Briarcliff Insurance Group, Inc. in Kansas City, MO. They are currently licensed to do business in eight states – MO, KS, NE, IA, SC, IN, TX and FL, and represent many companies for all types of insurance, both business and personal, as well as life and health.
“Our goal is to “love the one in front of us”. We want the client that we are working with in that single moment in time to know that they are valued, and have our singular attention. This is a relationship business, and we value our relationships with each and every client. I have successfully maintained long term relationships with my client base, some spanning 20 years. Our desire is to continue building relationships today that we still maintain in another 20 years.”
Kristy is the co-owner of Briarcliff Insurance Group, and Manager of Agency Communications and Operations.
She is in charge of the day-to-day agency operations, marketing efforts, and the human resources functions and activities. Whether you call or come into the office, you will find Kristy wearing many different hats.
Kristy oversees the amazing team of licensed professionals that represent this agency, and seamlessly conveys to each new member the core values of Briarcliff Insurance Group, to insure that the agency continues to stand out amongst its peers.
Briarcliff Insurance Group stands for excellence in service to our clients and to our community. It is this very attitude that prevails in all who represent this agency. Our clients are serviced and treated with the highest regard. “We absolutely love the relationship side of what we do. Please stop by and let us get to know you better.”
Penny started her insurance career in 1995 as an independent agent. She and her husband owned a multi-line agency in Nevada, and they continue to service long-standing clients to this day.
Penny’s main focus was group health insurance for small businesses. She always enjoyed working with business owners, and provided excellent customer service as she handled their insurance needs.
After moving to Kansas City area in 2005, Penny went to work for Farmers Insurance where she applied her experience and customer service skills as a Trainer. The University of Farmers Training Team has been inducted into the Training Hall of Fame as a recognized industry leader for claims customer service.
Penny joined the team at Briarcliff Insurance Group in 2013, with her focus on commercial business insurance. To this day, Penny continues to apply this high standard of customer service to all of the clients at Briarcliff Insurance Group. She is passionate about building relationships with her clients, and in providing excellent customer service.
“I love the fact that my clients feel comfortable texting me with their insurance questions any time of the day or night – That is the personal touch we strive for at Briarcliff Insurance!”
